Customer Service & Support

We offer 24x7 support to all ValueReseller clients. Before calling for phone support, please submit a Help Desk ticket so your question or issue can be logged. We strive to answer all support tickets as soon as possible, normally within 4 hours.

We also offer comprehensive documentation, including User Guides for both the Reseller and End User Control Panels, as well as Flash Video Tutorials. Please make use of the resources below. If you can't find an answer to your question feel free to submit a support ticket, use our live chat, or give us a call and we will be happy to assist you.

Quick Start Guide
This guide for new resellers is designed to get you up and running within 20 minutes.

Quick Start Video
A video walkthrough of the basic steps to setting up your account.


Reseller User Guide
Comprehensive User Guide covering all the reseller Control Panel features and configuration options.

Reseller Flash Tutorials
Flash tutorials covering the key reseller features and configuration tasks.


End User Guide
Comprehensive User Guide covering all of the features and domain management for end users.

End User Flash Tutorials
Flash tutorials covering the key features and management tasks for end users.


Support Options


Help Desk:

Submit A Ticket


Phone Support:

908-782-4748, ext. 2

Live Chat: